In a strategic move to simplify and fast-track trade processes in Rwanda, the Rwanda Inspectorate, Competition and Consumer Protection Authority (RICA), in collaboration with the Rwanda Revenue Authority (RRA) has launched a targeted training program for importers, exporters, clearing agents and other key players in trade logistics.

The initiative focuses on equipping stakeholders with practical skills to effectively use the newly integrated Single Transaction Portal (STP), a user-friendly, one-stop digital platform introduced following recent Cabinet directives aimed at streamlining all customs-related services under one online Portal

In his opening remarks, Patrick Hagumimana the Acting Head of Department/Registration, Licensing & Enforcement at RICA emphasizes that the transition to this fully digital platform is designed not only to reduce paperwork and administrative delays but also to enhance transparency, traceability and efficiency in Rwanda’s import-export ecosystem.

“This training is part of our broader mission to make trade in Rwanda smarter, faster and more responsive to the needs of businesses,” He said, encouraging all stakeholders to take advantage of this opportunity to stay ahead and fully integrate into the digital trade environment.”

The STP is expected to be a game-changer for businesses navigating cross-border trade, especially those dealing with time-sensitive agricultural and animal products. 

Participants are being trained to efficiently use the platform and access key RICA services now available online.

As Rwanda positions itself as a regional trade hub, the STP initiative reflects the country’s continued investment in technology-driven governance and its commitment to easing the cost of doing business.