RICA ensures the protection and promotion of basic consumer rights as well as safeguarding health competition among enterprises. The unit complements other departments in making sure that products and services on markets are safe and at a competitive price. The unit also carries out annual inspections, sensitization campaigns and training to increase compliance with relevant laws

The competition and consumer protection Unit oversees the implementation of the Competition and consumer protection policy and law. The unit;

• Receive and handle both consumers and trader’s complaints

• Receive and handle mergers and acquisitions notifications

• Receive and handle exemptions and authorization

• Implement strategies/policies/ regulations designed to combat unfair trade practices (abuse of dominance, monopolies and cartels)

• Conducting regular market inspection to ensure compliance with the competition and consumer protection law

• Sensitization campaigns on the competition and consumer protection policy and law, and

• Investigating cases regarding the violation of the competition and consumer rights law